(Application Scope)
Article 1
1 The accommodation contract concluded between the facility and the guest and contracts related thereto shall be based on the provisions of these terms and conditions, and matters not provided for in these terms and conditions shall be based on laws or generally established customs.
2 If the facility agrees to special provisions within the scope not contrary to laws and customs, such special provisions shall prevail notwithstanding the provisions of the preceding paragraph.

(Application for Accommodation Contract)
Article 2
1 Those who wish to apply for an accommodation contract with the facility shall submit the following items to the facility:
(1) Name of the guest
(2) Date of stay and expected arrival time
(3) Accommodation fee (based on basic accommodation fee in Annex 1 as a rule)
(4) Other matters deemed necessary by the facility
2 If a guest requests to continue staying beyond the stay date specified in item (2) above during their stay, the facility will process it as if a new accommodation contract application has been made at the time the request is made.
(Establishment of Accommodation Contract, etc.)
Article 3
1 The accommodation contract shall be deemed to have been concluded when the facility accepts the application of the preceding article. However, this shall not apply when the facility proves that it did not accept the application.
2 When the accommodation contract is concluded based on the provisions of the preceding paragraph, the facility shall pay the application fee specified by the facility by the date specified by the facility, up to the basic accommodation fee for the accommodation period.
3 The application fee shall first be applied to the accommodation fee that the guest finally pays, and if a situation to which the provisions of Article 6 and Article 18 apply occurs, it shall be applied in the order of penalty fees and then compensation fees, and if there is any balance, it shall be refunded when paying the fees according to the provisions of Article 12.
4 If the facility does not receive the application fee specified in the preceding paragraph by the date specified by the facility, the accommodation contract shall lose its effect. However, the facility shall specify the payment deadline for the application fee only if it has notified the guest of this.

(Special Provision Not Requiring Application Fee Payment)
Article 4
1 Notwithstanding the provisions of the preceding paragraph, the facility may agree to a special provision that does not require payment of the application fee after the conclusion of the contract.
2 When the facility accepts an application for an accommodation contract and the facility does not request payment of the application fee specified in the preceding paragraph and does not specify the payment deadline for the application fee, it shall be handled as if the guest had agreed to the special provision of the preceding paragraph.

(Refusal to Conclude Accommodation Contract)
Article 5
1 The facility may refuse to conclude an accommodation contract in the following cases:
(1) When the application for accommodation does not comply with these terms and conditions
(2) When there is no room available due to full occupancy
(3) When the person intending to stay is recognized to have a risk of engaging in acts that violate laws and regulations, public order, or good morals related to accommodation
(4) When the person intending to stay is clearly recognized as being infected with a communicable disease
(5) When an unreasonable burden is imposed regarding accommodation
(6) When it is impossible to accommodate due to natural disasters, facility malfunctions, or other unavoidable reasons

(Guest's Right to Cancel the Contract)
Article 6
1 A guest may request to cancel the accommodation contract by notifying the facility.
2 If the facility cancels all or part of the accommodation contract due to reasons attributable to the guest (except when the guest cancels the accommodation contract before the payment deadline of the application fee specified in Article 3, Paragraph 2), the facility shall charge a penalty fee as specified in Annex 2. However, in the event that the facility agrees to the special provision of Article 4, the obligation to pay the penalty fee when the guest cancels the accommodation contract shall be limited to when the facility notifies the guest of the obligation to pay the penalty fee in accordance with the special provision.
3 If a guest does not arrive by 8:00 p.m. on the day of the accommodation contract (or the accommodation is not confirmed by 10:00 p.m. in the case of group accommodation) unless the arrival time is clearly indicated in advance, the facility may cancel the accommodation contract.

(Facility's Right to Cancel the Contract)
Article 7
1 The facility may cancel all or part of the accommodation contract in the following cases:
(1) When it is recognized that the guest intends to engage in acts that violate laws and regulations, public order, or good morals related to accommodation
(2) When the person intending to stay is clearly recognized as being infected with a communicable disease
(3) When an unreasonable burden is imposed regarding accommodation
(4) When it is impossible to accommodate due to natural disasters, facility malfunctions, or other unavoidable reasons

(Guest's Right to Use the Room)
Article 8
1 A guest shall use the room that the facility provides according to the usage regulations established by the facility and within the scope of the accommodation purpose only.
2 A guest may not transfer the right to use the room to others.
3 The facility may refuse to provide the guest with a room if it is recognized that the guest intends to use the room for purposes other than the accommodation purpose or the number of people to use the room exceeds the capacity.
4 A guest shall not bring animals or birds into the facility without the consent of the facility, except for service dogs for visually impaired persons, hearing dogs for hearing impaired persons, and assistance dogs for physically disabled persons.

(Times of Using and Leaving the Room)
Article 9
1 A guest shall use the room within the time specified by the facility. However, the facility may agree to the guest's use of the room beyond that time.
2 The facility may charge additional fees if a guest uses the room beyond the time specified in the preceding paragraph without the facility's approval.
3 The facility may refuse to provide the guest with a room if it is difficult to provide the guest with a room due to reasons such as full occupancy.

(Payment of Accommodation Fee)
Article 10
1 The breakdown of the accommodation fee, etc., that the guest shall pay shall be as specified in Annex 1.
2 The accommodation fee, etc., that the guest shall pay shall be paid in Japanese currency at the front desk of the facility during check-in.

(Responsibility of the Facility)
Article 11
The facility shall compensate the guest for damages if the facility has caused damage to the guest by violating laws and regulations, public order, or good morals related to accommodation.

(Handling When Unable to Provide Reserved Rooms)
Article 12
1 If the facility is unable to provide the guest with a room due to reasons attributable to the facility, the facility shall, if requested by the guest, arrange accommodation at a facility with equivalent conditions as much as possible.
2 If it is impossible to arrange other accommodations despite the provisions of the preceding paragraph, the facility shall pay a penalty fee equivalent to the cancellation fee to the guest.

(Handling of Guest's Belongings)
Article 13
The facility shall compensate the guest for damages if the facility loses or damages the guest's belongings due to reasons attributable to the facility.

(Liability of the Guest)
Article 14
The facility may claim damages if the guest causes damage to the facility due to intent or negligence.

(Keeping of Lost Articles)
Article 15
1 If the facility finds items left by guests in the facility, the facility shall immediately report it to the guest.
2 If the owner of the lost article is not found or if the owner does not contact the facility for a certain period of time, the facility shall handle the lost article according to the Lost Property Law.

(Liability Exemption)
Article 16
The facility shall not be liable for compensation if the facility cannot provide accommodation services due to reasons such as natural disasters and unavoidable reasons.

(Application of Japanese Law, Jurisdiction)
Article 17
This agreement shall be governed by Japanese law. In the event of a dispute between the facility and the guest regarding this agreement, the court having jurisdiction over the location of the facility shall be the exclusive jurisdictional court of first instance.

(Supplementary Provision)
Article 18
1 In addition to these terms and conditions, matters concerning accommodation not provided for in these terms and conditions shall be based on laws and regulations or generally established customs.
2 Even if there is a conflict between the provisions of these terms and conditions and the provisions of laws and regulations, the provisions of laws and regulations shall prevail.

Supplementary Provision
These terms and conditions shall be applied from January 1, 2020.